It is my pleasure to write this letter of recommendation on Medical Billing Resources. I have been a client with them for close to two years. From the onset, I found the management individuals with whom we met to be knowledgeable and thorough while describing the gamut of services that they provide. Although they were highly recommended to me by reliable sources, the decision to send out our billing to them was based on the confidence I felt for the individuals I met.
During these past two years, I have come to appreciate the sincerity with which Karyn Shatzman runs the business. She has consistently been responsive to all our needs, whether big or small. She and her team have gone out of their way to take care of our account as though it was their own practice.
I can say, without hesitation, that Karyn, Lori, Heather, and Christina have been there for us every step of the way. They are extremely pleasant to work with and could not try any harder to please.
B. Leuchter, Practice Administrator, William M. Leuchter M.D., P.C
It is my pleasure to provide a recommendation regarding Medical Billing Resources (MBR). We have been a client of this company for over 15 years. MBR took over our in-house billing and immediately improved our billing output and revenue. Within three months, MBR had decreased our receivables by over 20% and in adddition, they were able to capture unbilled revenue because of missing codes, which further increased our revenue by over 15% the first year. This is a proactive company, frequently notifying us of Medicare rule changes, providing us with billing updates and informational e-mails to improve our revenues and customer service. Because of their emphasis on continuing education, individual staff were highly knowledgeable. We found that our practice, by staying "ahead of the curve", became a resource for other cardiology practices when dealing with difficult billing problems. In addition to being knowledgable, MBR billers and coders were articulate, courteous and resourceful when dealing directly with our patients.
I am pleased to recommend Medical Billing Resources to you highly and without reservation.
Harold Z. Friedman, MD, Cardiology
I began working w/ MBR 2 years ago, very frustrated after my first 5 yrs experience in private practice and bitter about my experience w/a billing company that had come highly recommended to me by colleagues I trusted.
From the start MBR has been open and willing to teach me (and to learn w/ me) about the use of E&M coding in Psychiatry and the use of extender/modifier codes in order to be fairly paid for the extra work done in my time-intensive geriatric practice. As a simple example, utilizing the appropriate codes for initial evaluations (not 90801!) in the complex geriatric and neurologically-impaired patients I see allows me to be fairly paid for the 90-minute and sometimes 2 hour long evaluations I do -- rather than leaving thousands of dollars on the table. I have actually made a dent in my bank loan, which had been increasing, not decreasing, over the previous years, as I have seen my revenues increase as a direct result of intelligent billing.
In addition, Karyn and her staff are a pleasure to deal with. Pls contact me via email for further info. I highly recommend this company.
Steve Aronson MD
I am writing on behalf of Medical Billing Resources (MBR), in Farmington Hills, Michigan. I am a consultant and coding instructor with Karen Zupko & Associates, a consulting firm in Chicago. Karyn Shatzman and Lori Code have attended several coding courses as part of their ongoing goal of providing the most accurate and up to date coding and billing services to their clients.
I have conducted a customized on-site course in neurosurgical coding in the office at MBR for the coding staff and both Lori and Karyn attended national courses in neurosurgery coding and billing developed and taught jointly by Karen Zupko & Associates and the American Association of Neurological Surgeons (AANS). We are also scheduling a two day course in the beginning of the year to review important coding changes in neurosurgery, vascular surgery and general surgery.
Karyn and Lori have also attended an intensive course in ENT coding this year. In addition, they frequently call upon my firm to supplant their coding knowledge and ensure their clients are provided the best possible service. In fact, I recommend MBR to my clients who are considering outsourcing their coding and billing since I have seen firsthand the commitment to coding education on the part of MBR.
Teri Romano, Consultant, Karen Zupko & Associates
I have been a client of Medical Billing Resources for five and a half years. I feel incredibly fortunate to have such an outstanding group to handle the billing for my cardiology practice. They are extremely knowledgable and on occasion when I have an unanswered question, they have gone out of their way to find resources or consultants to help solve my problems. I have no doubt that they work hard to collect on the difficult claims as if they were collecting for their own business. MBR has in-house expertise in cardiology coding and billing, and therefore has deservingly earned other area cardiology practices as clients through an excellent reputation. They are endlessly patient answering my questions and going over details with me no matter how often I call. I hope to continue my relationship with Medical Billing Resources for the lifetime of my practice.
Geoffrey M. Saham, MD
I would like you to know how much I appreciate your efforts on my behalf when I was in private practice. My collections doubled when you took over the billing. Your cooperation and expertise are greatly appreciated.
Jason Bodzin, M.D.
I have known Karyn Shatzman for several years. She and her company are the most competent billing service that I have ever dealt with. I have worked over the years thru the hospitals, private physicians' offices and for the Chief of Surgery. No one matches to the abilities of Karyn and Medical Billing Resources.
It is very difficult to find medical billers that truly know the best way to code surgeries and procedures. However, Medial Billing Resources are at the top of my list.
When Karyn took over our billing several years ago, we were not doing as well financially as we could have. After Medical Billing Resources took over our billing, our profits tripled. She has great knowledge of her job as do the people who work for her. They continually go above and beyond. I have referred many medical practices to them and the feedback has been tremendous. All the offices that I referred to them have had their revenue increased and they are just as satisfied with the work that Karyn and Medical Billing Resources does as I am .