Medical Billing Blog

BCBSMI - Continuing Critical Operations

Posted by Scott Shatzman on Wed, Mar, 25, 2020 @ 11:03 AM

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Blue Cross Blue Shield of Michigan and Blue Care Network of Michigan will continue critical operations during the three-week time period Gov. Whitmer's executive order for Michigan residents to shelter-in-place that starts 12:01 a.m. Tuesday.

"The company deems its claims processing, payment services and customer services essential to protect the lives of Michigan residents and keep the health care system functioning during the COVID-19 crisis," it said in a news release Monday.

The company’s claims payment systems, telephone servicing capabilities for customers and providers, and other functions critical to the continued functioning of Michigan’s health care system will require some of the company's employees to continue to report to work on site in its facilities.